Nine tickets out of ten are solved by the first three points. Go through them before opening a thread.
Quick checklist
1. Client — Legion 7.3.5, build 26365. Other builds will not connect.
2. Realmlist — the file WTF\Config.wtf must contain the line:
3. Cache — delete the Cache and WDB folders in the game directory. In the launcher: Settings — Game cache — Clear.
4. Account — the login and password are the same as on the site: https://azeron.org/login
5. Launching — try running as administrator; antivirus software sometimes blocks the launcher.
Still broken? Open a thread using the template.
Template
Common errors
- Unable to connect — wrong realmlist, or your ISP or firewall is blocking the connection.
- Wrong password — use your site password; check your keyboard layout and Caps Lock, and reset the password in your account panel if in doubt.
- Loading screen stuck at 100% — Cache and WDB.
- Crash at startup — missing permissions, or antivirus interference.
- This account has been suspended — the account is banned; message the administration on Discord.
The fastest answers are in Discord, in the newcomer help channel.
Quick checklist
1. Client — Legion 7.3.5, build 26365. Other builds will not connect.
2. Realmlist — the file WTF\Config.wtf must contain the line:
SET portal "legion.azeron.org"3. Cache — delete the Cache and WDB folders in the game directory. In the launcher: Settings — Game cache — Clear.
4. Account — the login and password are the same as on the site: https://azeron.org/login
5. Launching — try running as administrator; antivirus software sometimes blocks the launcher.
Still broken? Open a thread using the template.
Template
What does not work:
Where it stops: download / launch / login screen / entering the world
Error text, word for word:
Windows (version):
Where the client came from: launcher / torrent / your own
Launcher version:
What you have already tried:
Screenshot:Common errors
- Unable to connect — wrong realmlist, or your ISP or firewall is blocking the connection.
- Wrong password — use your site password; check your keyboard layout and Caps Lock, and reset the password in your account panel if in doubt.
- Loading screen stuck at 100% — Cache and WDB.
- Crash at startup — missing permissions, or antivirus interference.
- This account has been suspended — the account is banned; message the administration on Discord.
The fastest answers are in Discord, in the newcomer help channel.